ARREARS COLLECTION POLICY FIRST CHOICE CHIROPRACTIC

First Choice Chiropractic Arrears Collections Policy:

Purpose:

The Arrears Collections Policy of First Choice Chiropractic outlines guidelines for efficiently recovering outstanding debts owed to the clinic, ensuring financial stability and smooth operations.

Definitions:

– “Debtor” refers to individuals or entities with unpaid balances.

– “Invoice” denotes a bill detailing services provided.

– “Outstanding Debt” is any unpaid balance past the due date.

Invoice and Payment Terms:

Itemised invoices are issued to patients at service with specified payment terms.

Payment Reminder:

After payment term expiration, a friendly reminder is sent via email, letter, or SMS.

Follow-up Communication:

If the debtor remains unresponsive, our accounts receivable team will contact them by phone for assistance.

Payment Arrangements:

For debtors facing financial difficulties, we may offer payment plans or alternative arrangements documented and agreed upon.

Debt Collection Agencies:

A reputable collection agency may be engaged if efforts fail after notifying the debtor in writing.

Legal Action:

As a last resort, legal action may be pursued after exhausting all other options, following applicable laws.

Data Protection:

Debtor information will remain confidential and secure, accessible only to authorised personnel.

Review of Policy:

Periodic reviews ensure adherence to changing laws and regulations.